Who doesn’t like to see a big giant fall down on its face, especially if it’s in public? We all like stories of companies that mess up and in the process of trying to clean up their act end up messing up even more. And now with social media, there’s no telling who will be the next United to see its market cap hurt because of a blog post or youtube video.
A recent article (When digital marketing strategies go wrong) from Revolution Magazine, a UK publication, reviews some of the most interesting social media mishaps. While I still believe that social media is not for everyone, those who decide to go this route should at least learn from others mistakes.
What stories or lessons learned do you have to share?